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Free form template

Guest satisfaction survey for holiday homes, B&Bs and campsites

Leave a QR code in the accommodation or send the link at check-out: guests rate the welcome, cleanliness, comfort and value for money. Feedback for you, before it ends up in a public review.

Use this template

9 fields · Free to start, no credit card.

Preview

Guest stay feedback

Thank you for staying with us. Tell us about your stay, it takes two minutes.

What the template contains

  • Accommodation Dropdown

    Optional: holiday home, guest room, pitch or mobile home. Rename with your own accommodation.

  • How would you rate the welcome? Radio buttons · Required

    Required, on four levels from "Very good" to "Poor".

  • How would you rate the cleanliness? Radio buttons · Required

    Required: the criterion that weighs most in reviews.

  • How would you rate the comfort and equipment? Radio buttons · Required

    Required: bedding, kitchen, equipment, connection.

  • How would you rate the value for money? Radio buttons · Required

    Required: value for money as your guests feel it.

  • How likely are you to recommend us to a friend, from 0 to 10? Radio buttons · Required

    Required, from 0 to 10 side by side: enough to compute a recommendation score in your spreadsheet.

  • What did you like most? Long text

    Open and optional: what you can highlight.

  • What could we improve? Long text

    Open and optional: the small flaws to fix before the season.

  • Your email, if you would like a reply Email

    Optional: only for guests who want a reply.

Every field can be renamed, moved, removed or made optional in the editor, and you can add your own.

Remarks come to you, not to a review site

A guest bothered by a detail says so more readily in a private survey than face to face. Print the QR code in the welcome booklet or on the fridge door: it scans with a phone, no app needed, and you fix the issue before it affects other stays.

Export the responses to CSV to follow your ratings from season to season, or per accommodation if you have several.

Going further

Conditional logic shows a follow-up question only when the cleanliness is rated "Poor", for example "What was wrong with the cleanliness?".

Star rating fields are available on a paid plan. This template uses single-choice questions to stay on the Free plan.

Personal data: the right habits

  • Keep the email optional: without an identity, guests point out problems more easily.
  • If you ask for it, say in a Heading field that it is only used to reply, and how long you keep it.
  • Responses are hosted in France, with OVHcloud.

FAQ

Questions about this template

Are the responses published anywhere?

No. Responses stay in your AwesomeFor.ms account: this survey is not a review site.

Can the survey be sent automatically at check-out?

No, there is no scheduled sending. Send the link with your check-out message, or leave the QR code in the accommodation.

Is the template free?

Yes. It only uses fields available on the Free plan, and every question can be edited, moved or deleted.

Start from this template

Edit it in a few minutes, share the link, read the responses in one place. Hosted in France, with OVHcloud.

Use this template

  • Guest arrival form

    Free guest arrival form: arrival time, party size, vehicle, pets, baby cot, bed linen and special requests. For holiday rentals, B&Bs and campsites.

  • Foreign guest registration card

    Free online registration card for foreign guests in France: names, birth, nationality, home address, phone, email and dates of stay. For rentals and campsites.

  • Membership form

    Free online membership form template: household details, membership type, one page per member and consent. For clubs and non-profits. Hosted in France.

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