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Free form template

Restaurant customer feedback form

A QR code on the table, the menu or the bill: customers give their opinion in a minute from their phone. You learn what works in the kitchen and in the dining room, without waiting for online reviews.

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8 fields · Free to start, no credit card.

Preview

Restaurant feedback

Thank you for your visit! Tell us what you thought of your meal.

What the template contains

  • Which meal? Radio buttons

    Optional: lunch or dinner, since the service is not the same.

  • How would you rate the food? Radio buttons · Required

    Required, on four levels from "Very good" to "Poor".

  • How would you rate the service? Radio buttons · Required

    Required: the dining room, rated separately from the kitchen.

  • How was the waiting time? Radio buttons

    Short, reasonable or too long: the most common complaint, measured on its own.

  • How would you rate the value for money? Radio buttons

    Optional: value for money as customers feel it.

  • Will you come back? Radio buttons

    Yes, maybe or no: the best sign of loyalty.

  • Comments Long text

    Optional: a dish, a waiter, a suggestion.

  • Your email, if you would like a reply Email

    Optional: only for customers who want a reply.

Every field can be renamed, moved, removed or made optional in the editor, and you can add your own.

Feedback in a minute, during the meal

Print the form's QR code on a table tent, on the back of the menu or on the bill. It scans with the phone camera, no app needed, and the survey fits on about one screen.

Export the responses to CSV to compare weeks, or lunch and dinner. Free comments often say better than ratings what needs to change.

Going further

Conditional logic shows a follow-up question only when the food is rated "Poor", to find out what went wrong.

Star rating fields are available on a paid plan. This template uses single-choice questions to stay on the Free plan.

Personal data: the right habits

  • Keep the email optional: most customers answer more readily without identifying themselves.
  • If you ask for it, say in a Heading field that it is only used to reply, not to send advertising without consent.
  • Responses are hosted in France, with OVHcloud.

FAQ

Questions about this template

Do customers need to install an app?

No. The QR code opens the form in the phone's browser, with no account and no app.

Can I show an average score?

Not in the app: there is no calculated field and no score. Export the responses to CSV and do the maths in your spreadsheet.

Is the template free?

Yes. It only uses fields available on the Free plan, and every question can be edited, moved or deleted.

Start from this template

Edit it in a few minutes, share the link, read the responses in one place. Hosted in France, with OVHcloud.

Use this template